Luxury Concierge - Create Moments of Distinction

Melrosehoteldc; Chicago, Northern (IL, KY); Hybrid; USD 22,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life & Disability Insurance

Short & Long Term Disability

Supplemental Health Plans

401(k) with employer matching

Wellness Benefits

Paid Time Off

Exclusive room rate discounts

Transit benefits

Pet insurance discounts

Meals in Heartist Café

Career development opportunities

Job summary

Sofitel Chicago Magnificent Mile is seeking a Concierge to elevate guest experiences with refined service and attention to detail. You will embody luxury hospitality, delivering personalized care and creating moments of distinction that guests remember.

The ideal candidate has exceptional communication, a service-focused attitude, and strong knowledge of Chicago venues and events. Les Clefs d'Or membership is desirable, and we can assist with obtaining it.

Qualifications

• You bring a service-focused personality with exceptional communication and a polished professional presentation.
• Strong interpersonal abilities and creative problem-solving skills to lead by example.
• Up-to-date with events in the city and extensive knowledge of local venues.

Responsibilities

• Elevate guest experiences with luxury service and attention to detail.
• Create moments of distinction that linger in guests' memories.
• Collaborate with team members to deliver seamless concierge services.

Skills

Service orientation

Communication skills

Interpersonal skills

Local knowledge of venues

Job description

Sofitel Chicago Magnificent Mile is seeking a Concierge to elevate guest experiences with refined service and attention to detail. You will embody luxury hospitality, delivering personalized care and creating moments of distinction that guests remember.

The ideal candidate has exceptional communication, a service-focused attitude, and strong knowledge of Chicago venues and events. Les Clefs d'Or membership is desirable, and we can assist with obtaining it.