Luxury Community Operations Leader

Mark-Taylor, Inc.; Scottsdale (AZ); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee events

Career growth

401(k) match

Paid time off

Health benefits

Job summary

Mark-Taylor, Inc. in Phoenix, AZ, is hiring a Manager of Community Operations (Community Manager) to lead on-site teams, elevate service, and maintain luxury multifamily communities while driving profitability.

You will manage maintenance, leasing operations, and budgeting, mentor staff through coaching, and coordinate HR processes. The role requires 3+ years of people management, 2+ years in luxury multifamily operations, and proficiency with Resman or Yardi; BA preferred.

Qualifications

• 3+ years people management experience.
• 2+ years of operational experience in luxury multifamily as a Community Manager or similar.
• Lease-up experience highly preferred.
• Third party management experience required.
• Demonstrated coaching and development ability.
• BA degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office Suite.
• Excellent communication skills and professional presence.
• Experience using ResMan, Yardi, or similar platforms is desirable.
• A basic understanding of written and verbal English.

Responsibilities

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and reviewing monthly financial reports.
• Coach, mentor, and inspire a team of administrative and service personnel through tactical planning.
• Oversee hiring and ongoing employee performance management through HR processes.
• Conduct regular property inspections and drive property enhancements.

Skills

Leadership

Communication

Financial acumen

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

ResMan

Yardi

Job description

Mark-Taylor, Inc. in Phoenix, AZ, is hiring a Manager of Community Operations (Community Manager) to lead on-site teams, elevate service, and maintain luxury multifamily communities while driving profitability.

You will manage maintenance, leasing operations, and budgeting, mentor staff through coaching, and coordinate HR processes. The role requires 3+ years of people management, 2+ years in luxury multifamily operations, and proficiency with Resman or Yardi; BA preferred.