Luxury Cocktail Lead & Guest Experience Mentor

BALBOA BAY CLUB VENTURES LLC; Newport Beach (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Balboa Bay Club Ventures LLC is seeking a Lead Bartender for Bar nineteen 48 at Balboa Bay Resort in Newport Beach, CA. The role focuses on delivering exceptional hospitality, refined cocktail craft, and leadership on the floor to elevate the guest experience.

The ideal candidate has 3+ years of luxury cocktail bar or upscale hospitality experience, strong knowledge of cocktails and wine, and leadership skills. Must be 21+, with TIPS certification and a food handler card where required.

Qualifications

• Minimum 3 years of luxury cocktail bar or upscale hospitality experience.
• Strong knowledge of classic cocktails, modern mixology, spirits, wine, and beverage trends.
• Must be at least 21 years old and complete TIPS alcohol awareness certification as scheduled.
• Must know health standards and alcohol service regulations.
• Proven leadership and team development experience.
• Excellent communication, presentation, and guest engagement skills.

Responsibilities

• Deliver highly personalized, anticipatory service to every guest.
• Prepare and execute all cocktails, spirits, wines, and specialty beverages to standards.
• Maintain expert knowledge of cocktail menu, rare spirits, wine, and preparation techniques.
• Guide guests through curated beverage experiences and bespoke recommendations.
• Serve as mentor and trainer for bartenders and bar staff.
• Monitor beverage quality, consistency, presentation, and execution.
• Assist management with inventory, ordering, menu implementation, and product education.
• Ensure opening, closing, and side work procedures are completed flawlessly.
• Maintain bar cleanliness, organization, and presentation.
• Foster professionalism, accountability, and excellence.
• Handle guest concerns with urgency and discretion.

Skills

3+ years luxury cocktail bar

Leadership experience

Guest engagement

Knowledge of cocktails/wine

Job description

Balboa Bay Club Ventures LLC is seeking a Lead Bartender for Bar nineteen 48 at Balboa Bay Resort in Newport Beach, CA. The role focuses on delivering exceptional hospitality, refined cocktail craft, and leadership on the floor to elevate the guest experience.

The ideal candidate has 3+ years of luxury cocktail bar or upscale hospitality experience, strong knowledge of cocktails and wine, and leadership skills. Must be 21+, with TIPS certification and a food handler card where required.