Luxury Club Lounge Attendant

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Competitive pay

Early wage access

Paid time off

Discounted parking

401(k) match

Employee meal on shift

Room discounts

Health benefits

Job summary

The Pfister Hotel in Milwaukee, a premier luxury property, is seeking a part-time lounge associate to deliver gracious guest service in the Club Lounge. You will welcome guests, respond to requests, and help create a warm, personalized hospitality experience.

Ideal candidates have hospitality or luxury hotel experience, exceptional guest service, strong communication, and the ability to stand for long periods. Flexible availability for mornings, evenings, weekends, and holidays is required.

Qualifications

• Experience in hospitality or luxury hotel environment is preferred.
• Outstanding guest service skills to create personalized experiences.
• Strong verbal communication and interpersonal skills.
• Ability to stand and walk for extended periods and lift up to 30 pounds.

Responsibilities

• Deliver exceptional guest service by welcoming Club Lounge guests and addressing requests.
• Prepare, replenish, and maintain food and beverage offerings with quality presentation.
• Monitor lounge cleanliness and organization across dining areas and stations.
• Assist guests with hotel information, local recommendations, and concierge-style services.

Skills

Guest service

Verbal communication

Interpersonal skills

Polished presence

Job description

The Pfister Hotel in Milwaukee, a premier luxury property, is seeking a part-time lounge associate to deliver gracious guest service in the Club Lounge. You will welcome guests, respond to requests, and help create a warm, personalized hospitality experience.

Ideal candidates have hospitality or luxury hotel experience, exceptional guest service, strong communication, and the ability to stand for long periods. Flexible availability for mornings, evenings, weekends, and holidays is required.