Luxury Client Experience & VIC Activations Manager

Bloomingdale's; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

Bloomingdale's seeks a Manager of Luxury Selling & VIC Activations to drive planning and execution of luxury client experiences across the VIC program. You will collaborate with Customer Strategy, Stores, Marketing, Merchants, and Vendors to打造 activations that meet high client expectations and deliver measurable results.

The role requires passion for luxury retail, strong relationship-building skills, and experience managing multiple projects in a fast-paced environment, with on-site support

Qualifications

• Bachelor's degree or equivalent required.
• Experience in luxury retail and client development preferred.
• Outstanding relationship orientation with Clients, Sellers, Vendor Partners and stakeholders.
• Excellent written and verbal communication; capable of storytelling.

Responsibilities

• Manage VIC Activations Planning Calendar, Playbook and Reporting.
• Lead cross-functional teams on seasonal VIC Activations planning.
• Coordinate with Customer Experience/Strategy, Stores, Marketing, Merchants and Vendors to plan activations.
• Provide on-site activation support to engage sellers and clients.
• Collaborate on reporting development and cadence with Data Analytics.
• Develop content and programming to support luxury selling expertise.

Skills

Relationship building

Communication skills

Project management

Confidentiality

Multitasking

Travel readiness

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Bloomingdale's seeks a Manager of Luxury Selling & VIC Activations to drive planning and execution of luxury client experiences across the VIC program. You will collaborate with Customer Strategy, Stores, Marketing, Merchants, and Vendors to打造 activations that meet high client expectations and deliver measurable results.

The role requires passion for luxury retail, strong relationship-building skills, and experience managing multiple projects in a fast-paced environment, with on-site support