Luxury Client Events & Relations Specialist

Razny Jewelers, Ltd.; Highland Park (IL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Razny Jewelers, Ltd. in Highland Park, IL seeks a polished Client Events & Relations Specialist to create memorable events and personalized experiences across locations. This role splits 50% client events and 50% client relations, partnering with store leadership, sales, marketing, and vendors.

The ideal candidate will coordinate events, manage guest lists, gifting, and follow-ups, while maintaining discretion and a strong client focus. Requires 2–5 years in related fields and travel as needed.

Qualifikationen

• 2-5 years in event planning, hospitality, luxury retail, or client relations.
• Strong organizational skills and exceptional attention to detail.
• Ability to coordinate multiple events with deadlines and competing priorities.
• Excellent written and verbal communication with clients, vendors, and teams.
• Warm, polished, service-oriented approach with confidence interacting with partners.
• Interest in fine jewelry, timepieces, luxury brands, and personalized experiences.

Aufgaben

• Coordinate client events calendar with leadership and marketing.
• Plan and execute in-store events, launches, trunk shows, private shopping events, and celebrations.
• Develop event timelines, checklists, guest experience plans, and planning documents.
• Partner with brand representatives to coordinate event requirements, materials, presentations, and arrangements.
• Organize guest lists, invitations, RSVPs, and communications.
• Coordinate vendors and external partners, obtain proposals, and confirm schedules and deliverables.
• Track event expenses, maintain budgets, and communicate changes to leadership.
• Provide on-site event support and post-event recaps with results and recommendations.
• Ensure events reflect Razny Jewelers’ standards for presentation, discretion, hospitality, and service.
• Coordinate client gestures for birthdays, anniversaries, holidays, and milestones.
• Organize client gifting, thank-you notes, and follow-up with sales professionals.
• Assist with private shopping appointments and personalized experiences.
• Maintain confidential client data and experience records in approved systems.
• Arrange hospitality details for client visits, reservations, and refreshments.
• Assist with invitations and client communications with marketing and sales.
• Liaise with luxury brand partners, restaurants, hotels, and vendors to fulfill requests.
• Track outstanding client requests and follow through with sales professionals.

Kenntnisse

Event planning

Hospitality

Client relations

Organizational skills

Communication skills

Attention to detail

Travel availability

Tools

Microsoft Office

Google Workspace

Jobbeschreibung

Razny Jewelers, Ltd. in Highland Park, IL seeks a polished Client Events & Relations Specialist to create memorable events and personalized experiences across locations. This role splits 50% client events and 50% client relations, partnering with store leadership, sales, marketing, and vendors.

The ideal candidate will coordinate events, manage guest lists, gifting, and follow-ups, while maintaining discretion and a strong client focus. Requires 2–5 years in related fields and travel as needed.