Luxury Client Concierge & Style Advisor

Stella McCartney; Miami (FL); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Employee discount

Staff sales

Flexible hours

Maternity/Paternity leave

Fitness membership

Volunteer leave

Referral bonus

Wellbeing services

Job summary

Stella McCartney in Bal Harbour, FL is seeking a customer-focused Sales Consultant to uphold premium service standards and drive store targets. You will engage clients with knowledge of current collections, helping them explore products while maintaining presentation and compliance with company policies.

The role emphasizes face-to-face customer interaction, bilingual communication as a plus, and building long-term client relationships through clienteling and personalized service.

Qualifications

• Excellent communication required.
• Sales experience in luxury brand preferred.
• Experience in face-to-face customer contact.
• Ability to adapt to high-pressure environment.
• Ability to initiate contact and communicate effectively.
• Strong teamwork and clienteling experience.

Responsibilities

• Provide excellent service and work to store sales targets.
• Know products, trends and collections; inform clients accordingly.
• Handle customer complaints and resolve to satisfaction.
• Maintain stock and high standards of merchandise presentation.
• Support with shipments, transfers, and biannual inventories.

Skills

Communication

Sales experience

Customer service

Bilingual English/Spanish

Clienteling

Job description

Stella McCartney in Bal Harbour, FL is seeking a customer-focused Sales Consultant to uphold premium service standards and drive store targets. You will engage clients with knowledge of current collections, helping them explore products while maintaining presentation and compliance with company policies.

The role emphasizes face-to-face customer interaction, bilingual communication as a plus, and building long-term client relationships through clienteling and personalized service.