Luxury Client Advisor & Personal Styling Concierge

Marni; New York (NY); On-site; USD 26,174 - 30,307; Full time

Job summary

Marni is seeking a Client Advisor in New York to deliver a personalized luxury shopping experience. You will greet clients, provide expert product knowledge and styling advice, drive sales, and build lasting relationships while upholding brand standards throughout every interaction.

This role requires flexible weekend availability, exceptional communication, and a customer-centric mindset. Multilingual abilities are a plus, with legal authorization to work in the United States, and a passion for

Qualifications

• Retail experience in fashion, jewelry, or lifestyle brands.
• Exceptional communication – strong interpersonal and storytelling skills to engage clients.
• Sales-driven mindset – ability to meet and exceed sales targets.
• Customer-centric approach – passion for delivering a personalized shopping experience.
• Cultural awareness – ability to interact with an international clientele.
• Team player – collaborative spirit to work within a dynamic team environment.
• Multilingual (preferred) – fluency in additional languages is a plus.

Responsibilities

• Greet and assist clients with a warm, professional, and personalized approach.
• Provide expert product knowledge and styling advice tailored to client needs.
• Drive sales through exceptional service, upselling, and cross-selling strategies.
• Maintain a high level of client satisfaction to encourage repeat business.
• Build and maintain strong relationships with clients, offering a personalized luxury shopping experience.
• Develop a client book and engage through follow-ups, invitations to events, and personal styling sessions.
• Anticipate client needs and proactively offer recommendations.
• Uphold the brand's values, image, and standards at all times.
• Stay updated on brand history, new collections, and industry trends.
• Ensure store presentation and merchandising align with brand guidelines.
• Process transactions efficiently and handle POS system operations.
• Manage inventory, stock replenishment, and product care.
• Support back-office functions and participate in visual merchandising activities.

Job description

Marni is seeking a Client Advisor in New York to deliver a personalized luxury shopping experience. You will greet clients, provide expert product knowledge and styling advice, drive sales, and build lasting relationships while upholding brand standards throughout every interaction.

This role requires flexible weekend availability, exceptional communication, and a customer-centric mindset. Multilingual abilities are a plus, with legal authorization to work in the United States, and a passion for