Luxury Client Advisor: Style Concierge & Relationships

Christian Dior Couture; Scottsdale (AZ); On-site; USD 52,000 - 78,000; Full time

Job summary

Christian Dior Couture in Scottsdale seeks a Client Advisor to deliver best-in-class service, cultivate lasting client relationships, and drive boutique performance through product expertise and selling ceremonies. The role reports to the Boutique Manager/Director and requires a passion for fashion and brand storytelling.

Responsibilities include building a personal client portfolio, achieving sales KPIs, and supporting merchandising and stock processes to ensure a seamless client experience.

Qualifications

• At least 3 years of Retail Sales and Client Service experience in luxury goods.
• Strong ability to build relationships and deliver service across in person, phone, and electronic channels.
• Proven ability to meet individual sales goals and KPIs.

Responsibilities

• Build, manage, and grow a personal client portfolio with focus on retention and lifetime value.
• Achieve and exceed sales goals and KPIs including volume, UPT, and ADS.
• Maintain a positive, team-first attitude and act as a brand ambassador.
• Develop and nurture local and international client base through outreach and follow-up.
• Support boutique operations including merchandising, stock handling, and inventory counts.
• Assist in packing or wrapping merchandise as needed.

Skills

Client relationship building

Luxury retailSales

Communication

Organization

Team player

Tools

POS system

Cash register

Inventory management system

Job description

Christian Dior Couture in Scottsdale seeks a Client Advisor to deliver best-in-class service, cultivate lasting client relationships, and drive boutique performance through product expertise and selling ceremonies. The role reports to the Boutique Manager/Director and requires a passion for fashion and brand storytelling.

Responsibilities include building a personal client portfolio, achieving sales KPIs, and supporting merchandising and stock processes to ensure a seamless client experience.