Luxury Client Advisor (Part-Time) – Elevate Guest Experience

JIL SANDER; Dallas (TX); On-site; USD 26,000 - 28,000; Part time

Job summary

Jil Sander in Dallas is hiring a Part-Time Client Advisor to act as a brand ambassador, delivering a highly personalized client experience while meeting store sales goals. You will develop long-term client relationships and drive loyalty, repeat business, and new client acquisition—operating with an owner's mindset toward your book of business.

Reports To: Store Manager. This role emphasizes clienteling, product knowledge, and a premium shopping experience, with responsibilities spanning sales,

Qualifications

• 2+ years of selling experience in fashion or luxury retail preferred.
• Proven ability to meet sales goals and deliver exceptional service.
• Experience using CRM, POS, and clienteling platforms.
• Strong communication and relationship-building skills to engage clients.

Responsibilities

• Achieve or exceed individual sales goals and contribute to store objectives.
• Know and act on personal KPIs: Net Sales, ATV, UPT, Conversion, Client Acquisition and Retention, Repeat Client Sales, and Full-Price Sell-Through.
• Increase basket size through cross-selling, upselling, and complete-look selling.
• Use business and client insights to adjust selling strategies; share observations with Store Management.
• Support product launches, events, and commercial activations.
• Build and actively manage a high-quality client portfolio.
• Use CRM and clienteling tools to record client preferences, purchases, and follow-up opportunities.
• Conduct personalized outreach on new arrivals, special orders, and seasonal collections through approved channels.
• Invite clients to appointments, private events, and brand experiences.
• Acquire new clients through networking, referrals, events, and local partnerships.
• Safeguard client confidentiality in line with company policy and applicable privacy requirements.
• Create a welcoming, elevated experience consistent with the brand's positioning.
• Maintain expert knowledge of current collections, materials, craftsmanship, pricing, availability, and styling.
• Communicate the brand's heritage, values, and design philosophy through product storytelling.
• Adapt selling approach to a diverse client base; resolve concerns professionally and escalate when appropriate.
• Participate actively in product knowledge, selling skills, and CRM training.
• Maintain awareness of inventory levels to maximize selling opportunities; flag discrepancies promptly.
• Execute product searches, transfers, holds, reservations, and special orders per company procedure.
• Participate in cycle counts and physical inventories; support replenishment, shipment processing, and stock organization.
• Process POS transactions, returns, exchanges, repairs, and alterations accurately.
• Uphold visual merchandising standards, opening/closing procedures, and loss prevention, security, and safety protocols.

Skills

Sales experience

Customer service

CRM experience

POS familiarity

Communication skills

Relationship-building

Analytical abilities

Flexible schedule

Tools

CRM software

POS system

Clienteling tools

Job description

Jil Sander in Dallas is hiring a Part-Time Client Advisor to act as a brand ambassador, delivering a highly personalized client experience while meeting store sales goals. You will develop long-term client relationships and drive loyalty, repeat business, and new client acquisition—operating with an owner's mindset toward your book of business.

Reports To: Store Manager. This role emphasizes clienteling, product knowledge, and a premium shopping experience, with responsibilities spanning sales,