Luxury Client Advisor Made-to-Measure & Style Concierge

Brooks Brothers; Camarillo (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Paid vacation/holidays

Job summary

Brooks Brothers in Camarillo, CA seeks a luxury retail professional to deliver personalized service, drive sales, and build lasting client relationships. You will lead Made-to-Measure consultations, styling sessions, and educate clients on fabrics and tailoring with deep product knowledge.

Flexibility to work retail hours including evenings and weekends is required. You will manage a personal client book, collaborate with tailors, and uphold the brand's standards for a premium boutique

Qualifications

• 2+ years of experience in luxury fashion, suiting, or high-end retail.
• Strong understanding of tailoring, fit, and fabrics.
• Proven ability to build and maintain long-term client relationships.
• Exceptional communication and presentation skills.
• Proficiency in CRM and POS systems; manage a personal client book.
• Flexible to work retail hours, including evenings and weekends.

Responsibilities

• Provide a personalized, high-touch experience, understanding lifestyle and wardrobe needs.
• Develop and maintain an active client book through relationship building and follow-up.
• Offer expert advice on luxury suiting, tailoring, and style coordination.
• Conduct wardrobe consultations and styling sessions in-store and by appointment.
• Grow Made-to-Measure sales through client consultation and fit adjustments.
• Assist clients in taking measurements and adjusting fit and styling.
• Achieve and exceed individual and store sales goals with strong product knowledge.
• Manage the full clienteling process from introduction to post-sale follow-up.
• Maintain visual and operational excellence within the boutique.
• Stay informed on seasonal collections, fabrics, and trends.
• Collaborate with tailors and production teams for perfect fits.
• Represent the brand with professionalism and discretion at all times.

Skills

Luxury retail

Tailoring knowledge

Clienteling

Communication

CRM

POS systems

Tools

CRM

POS systems

Job description

Brooks Brothers in Camarillo, CA seeks a luxury retail professional to deliver personalized service, drive sales, and build lasting client relationships. You will lead Made-to-Measure consultations, styling sessions, and educate clients on fabrics and tailoring with deep product knowledge.

Flexibility to work retail hours including evenings and weekends is required. You will manage a personal client book, collaborate with tailors, and uphold the brand's standards for a premium boutique