Luxury Client Advisor: In-Store & Remote

Brobston Group; Naples (FL); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Gucci in Naples, FL seeks an experienced Client Advisor to be the brand ambassador, driving sales and delivering best-in-class service in-store or remotely. You will deepen client relationships, provide elevated experiences, and recruit new clients while leveraging in-store tech and staying current on fashion trends.

The role emphasizes hospitality, product rituals, and a client-centric approach, with ongoing training and adherence to Gucci standards.

Qualifications

• 2+ years of luxury fashion sales experience and excellent track record.
• Proven ability to drive and exceed store results and build lasting relationships with customers and colleagues.
• High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.
• Deep knowledge about and passion for fashion and luxury.
• Excellent commercial awareness and client attitude.
• High flexibility and ability to adapt to different clients and complex situations.
• Strong communication skills.
• Ability to work in a fast-moving and dynamic environment.

Responsibilities

• Proactively engage clients in-store or remotely to build strong relationships.
• Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
• Use storytelling and expert product knowledge to assist clients in making informed purchasing decisions.
• Proactively attend trainings to gain insights on product knowledge and selling techniques.
• Actively participate in store operations such as stock maintenance and stock inventories.
• Accurately process all POS transactions and ensure correct capture of client information.
• Promote virtual appointments and distance selling to recruit clients for selling opportunities.
• Uphold Gucci visual standards and grooming policies and maintain product displays.

Skills

Luxury fashion sales

Client relationships

Communication skills

Job description

Gucci in Naples, FL seeks an experienced Client Advisor to be the brand ambassador, driving sales and delivering best-in-class service in-store or remotely. You will deepen client relationships, provide elevated experiences, and recruit new clients while leveraging in-store tech and staying current on fashion trends.

The role emphasizes hospitality, product rituals, and a client-centric approach, with ongoing training and adherence to Gucci standards.