Luxury Client Advisor — Experiential Retail & Service

LVMH; Massachusetts; On-site; USD 28,000 - 38,000; Full time

Job summary

Tiffany & Co. in Massachusetts seeks a Client Advisor to embody the Tiffany brand in every client interaction. You will drive sales, deepen client relationships, and deliver memorable experiences while representing excellence in luxury jewelry.

Strong communication and flexibility to work retail hours are essential, with experience in luxury retail and comfort with POS systems preferred. Multilingual abilities and a university degree are a plus.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly and annual store sales plan.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.

Skills

Sales experience

Customer service

Communication

Flexibility

Multilingual

Education

College/university degree

Gemologist education (preferred)

Tools

POS systems

Outlook/email

Job description

Tiffany & Co. in Massachusetts seeks a Client Advisor to embody the Tiffany brand in every client interaction. You will drive sales, deepen client relationships, and deliver memorable experiences while representing excellence in luxury jewelry.

Strong communication and flexibility to work retail hours are essential, with experience in luxury retail and comfort with POS systems preferred. Multilingual abilities and a university degree are a plus.