Luxury Client Advisor - Elevate Brand Experience

FashionUnited; New York (NY); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Commission opportunities

Incentive opportunities

Job summary

PRADA Group seeks a Client Advisor for Saks Fifth Avenue New York to be the brand ambassador, guiding clients through the luxury experience and maximizing sales. You will capture client data, build loyalty, and ensure exceptional in-store service aligned with the brand journey.

The role requires passion for luxury fashion, strong communication skills, and the ability to work in a dynamic team and standalone. Competitive hourly pay with potential commissions and incentives is offered.

Qualifications

• Love for luxury fashion and client service.
• Experience in building long-lasting client relationships.
• Ability to work both in a team and alone.
• Strong communication and interpersonal skills.
• Ambition, resilience, self-motivation, results-driven.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and delivering exceptional service.
• Capture Customer data in the CRM to personalize service and build future opportunities.
• Embrace and promote the Omni Channel mindset.
• Collaborate with colleagues to ensure a consistent, exceptional in-store experience.
• Provide in-store service and cross-sell to maximize sales and meet KPIs.
• Stay up-to-date with fashion trends and brand/product knowledge.
• Address customer questions and liaise with management for issues.

Skills

Passion for selling and stores

Luxury fashion knowledge

Excellent communication

Team player / independent

English proficiency

Tools

CRM

Job description

PRADA Group seeks a Client Advisor for Saks Fifth Avenue New York to be the brand ambassador, guiding clients through the luxury experience and maximizing sales. You will capture client data, build loyalty, and ensure exceptional in-store service aligned with the brand journey.

The role requires passion for luxury fashion, strong communication skills, and the ability to work in a dynamic team and standalone. Competitive hourly pay with potential commissions and incentives is offered.