Luxury Client Advisor: Build Elite Client Relationships

RIMOWA GmbH; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

RIMOWA in New York seeks a Client Advisor to drive luxury sales through exceptional service and deep product knowledge. You will build lasting client relationships, deliver an elevated in-store experience, and act as a true brand ambassador for RIMOWA.

You will curate a discerning client portfolio, manage post-purchase services, and contribute to a polished, high-end store environment with evening and weekend availability.

Qualifications

• Experience in premium or luxury retail is required.
• Ability to develop and retain a discerning client base; a luxury client book is a plus.
• Impeccable personal presentation and exceptional communication skills.
• Strong problem-solving and attention to detail.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Achieve and surpass individual sales objectives.
• Act as brand ambassador conveying RIMOWA heritage and craftsmanship.
• Build and nurture an exclusive client portfolio with repeat business.
• Support colleagues to maintain a sophisticated, high-performance sales environment.
• Process all POS transactions accurately and efficiently.
• Open/close store registers in compliance with policies.
• Assist in inventory management and loss prevention.
• Maintain polished visual merchandising and store presentation.

Skills

Premium luxury retail experience

Client book management

Multilingual (Spanish, French, Portug.

Excellent communication

Tools

POS system

Job description

RIMOWA in New York seeks a Client Advisor to drive luxury sales through exceptional service and deep product knowledge. You will build lasting client relationships, deliver an elevated in-store experience, and act as a true brand ambassador for RIMOWA.

You will curate a discerning client portfolio, manage post-purchase services, and contribute to a polished, high-end store environment with evening and weekend availability.