Luxury Breakfast & Guest Experience Supervisor

Relais & Châteaux; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health and dental coverage

Disability and life insurance

Retirement savings plan

Paid vacation and holidays

Daily staff meal

Retail and hospitality perks

Job summary

The Ivy Hotel in Baltimore is seeking an experienced AM Food & Beverage Supervisor to oversee breakfast, in-room dining, and guest areas, ensuring a warm, personalized service experience for guests and restaurant patrons.

In a refined, fast-paced boutique hotel environment, you will lead by example, coordinate with service teams, manage setup for meetings and events, and maintain high standards while supporting ongoing learning and teamwork.

Qualifications

• Prior supervisory experience in luxury hospitality, boutique hotels, fine dining, or elevated food & beverage environments preferred.
• Ability to set, run and organize meetings and events places including AV and buffets.
• Experience with or the ability to learn coffee and tea products and services.
• Strong service instincts and a genuine passion for hospitality.
• Calm, organized, and solutions-oriented under pressure.
• Professional appearance and polished communication skills.
• Comfortable working in a highly personalized, guest-focused setting where flexibility and teamwork are essential.
• Ability to multitask and maintain a positive, steady presence during busy service periods.
• Early morning, weekend, and holiday availability required.

Responsibilities

• Oversee morning food & beverage operations across breakfast, in-room dining, guest common areas, meetings and events, and afternoon tea preparation.

Skills

Morning operations supervision

Job description

The Ivy Hotel in Baltimore is seeking an experienced AM Food & Beverage Supervisor to oversee breakfast, in-room dining, and guest areas, ensuring a warm, personalized service experience for guests and restaurant patrons.

In a refined, fast-paced boutique hotel environment, you will lead by example, coordinate with service teams, manage setup for meetings and events, and maintain high standards while supporting ongoing learning and teamwork.