Luxury Brand Experience Evaluator

CXG; San Jose (CA); Hybrid; USD 21,000 - 55,000; Full time

Benefits offered by this job

Compensation for time

Purchases reimbursement

Flexible assignments

CXG Live platform management

Job summary

CXG is seeking a luxury brand evaluator to discreetly assess customer experiences across stores and online, providing essential feedback to refine services for premium brands.

Assignments are flexible, with visits around 20 minutes, enabling multiple missions per month across iconic brands worldwide. You’ll manage missions via CXG Live, our mobile platform, and can receive reimbursement for approved purchases.

Qualifications

• Observing ambiance, service quality and customer experience.
• Provide honest feedback via questionnaires.
• Must be 18+ years old (21+ in the United States) and a current customer of premium brands.
• Not currently under contract with any retail brands to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.

Responsibilities

• Choose assignments that align with your preferences.
• Visit luxury stores or evaluate online from home or in-store.
• Observe carefully the ambiance, service quality, and overall customer experience.
• Provide honest feedback through our platform questionnaires.

Skills

Observe carefully

Provide honest feedback

Flexibility

Job description

CXG is seeking a luxury brand evaluator to discreetly assess customer experiences across stores and online, providing essential feedback to refine services for premium brands.

Assignments are flexible, with visits around 20 minutes, enabling multiple missions per month across iconic brands worldwide. You’ll manage missions via CXG Live, our mobile platform, and can receive reimbursement for approved purchases.