Luxury Brand Experience Evaluator

CXG; Creve Coeur (MO); Remote; USD 21,000 - 55,000; Full time

Benefits offered by this job

Flexible assignments

Purchase reimbursement

CXG Live platform

Job summary

CXG is seeking a luxury brand evaluator to discreetly assess customer experiences and provide feedback that helps brands refine their services. You may visit stores or evaluate online, and complete missions from home.

Roles are flexible with multiple assignments per month. You’ll observe ambiance, service quality, and the overall customer experience, and share observations via our questionnaires. Training and platform support are provided.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.

Responsibilities

• Choose your assignments - align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully - check the ambiance, service quality, and overall customer experience.
• Provide honest feedback - use our platform to share your observations through questionnaires.

Skills

Observation

Attention to detail

Customer experience passion

Job description

CXG is seeking a luxury brand evaluator to discreetly assess customer experiences and provide feedback that helps brands refine their services. You may visit stores or evaluate online, and complete missions from home.

Roles are flexible with multiple assignments per month. You’ll observe ambiance, service quality, and the overall customer experience, and share observations via our questionnaires. Training and platform support are provided.