Luxury Brand Ambassador - Elite Client Experience & Sales

Brobston Group; Scottsdale (AZ); Sur place; USD 28 000 - 32 000; Plein temps

Résumé du poste

Diptyque, a luxury fragrance and beauty brand, seeks a Brand Ambassador to engage clients with expert product knowledge and personalized service. You will welcome customers, advise on merchandise, and drive sales across in-store and digital channels while building lasting relationships.

The role emphasizes deep product knowledge, luxury service standards, and a proactive approach to expanding the client base with a strong focus on exceptional customer experiences.

Qualifications

• Minimum of 3 years of sales experience in luxury retail; beauty experience a plus.
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
• Strong verbal and written communication skills.

Responsabilités

• Greets and welcomes clients across the store and provides expert advice.
• Educates clients on merchandise and brand, leveraging product knowledge.
• Promotes omnichannel selling and ensures a seamless client experience across channels.
• Cultivates and grows the client base through personalized connections and follow-ups.
• Maintains store operations and supports visual merchandising and health/safety policies.
• Collaborates with team to deliver exceptional client experiences.

Connaissances

Luxury retail sales

Customer service

MS Office

Outils

Microsoft Office

Description du poste

Diptyque, a luxury fragrance and beauty brand, seeks a Brand Ambassador to engage clients with expert product knowledge and personalized service. You will welcome customers, advise on merchandise, and drive sales across in-store and digital channels while building lasting relationships.

The role emphasizes deep product knowledge, luxury service standards, and a proactive approach to expanding the client base with a strong focus on exceptional customer experiences.