Luxury Brand Ambassador – Elevate Customer Experience

Ralph Lauren; Albertville (MN); On-site; USD 32,000 - 52,000; Full time

Job summary

Ralph Lauren is seeking a Full-Time Brand Ambassador in our Minnesota stores to deliver a personalized, inspiring shopping experience. You will drive sales, participate in training, and support initiatives to meet business goals while upholding RL values.

The role requires a customer-first mindset, ability to work a flexible schedule including weekends, and a passion for engaging clients using new shopping tools and technology.

Qualifications

• Retail experience in a high-volume environment.
• Ability to communicate effectively with customers and store personnel.
• Ability to operate the register and move around the store, including lifting.
• Flexible schedule including days, evenings, weekends, and travel as required.
• Proven ability to build positive working relationships with customers and colleagues.

Responsibilities

• Understands and delivers sales and profit performance, using key tools to drive selling.
• Supports the store in the execution of company initiatives.
• Participates in team training to achieve business results.
• Creatively engage clients and reach a wider client base.
• Be the ideal representative of the customer experience expectations in store.
• Deliver a consistent experience aligned to RL Brand expectations and store vision.
• Engage in store client initiatives and community outreach.
• Champion RL core values.
• Embrace RL "More ways to shop" and new technology.
• Collaborate with customers at its core.
• Engage in networking and sourcing talent.
• Provide ongoing feedback to Management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase.
• Broaden accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Maintain exceptional productivity standards through store execution.
• Uphold all company policies and procedures.
• Provide feedback on category opportunities or needs.

Skills

Retail experience

Customer communication

Flexibility

Team collaboration

Job description

Ralph Lauren is seeking a Full-Time Brand Ambassador in our Minnesota stores to deliver a personalized, inspiring shopping experience. You will drive sales, participate in training, and support initiatives to meet business goals while upholding RL values.

The role requires a customer-first mindset, ability to work a flexible schedule including weekends, and a passion for engaging clients using new shopping tools and technology.