Luxury Brand Ambassador: Client Experience & Sales

Brobston Group; Miami (FL); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Bonus potential

Competitive benefits

Job summary

Diptyque Paris in Miami is seeking a Brand Ambassador to deepen client relationships through product knowledge, personal engagement and luxury service. You will greet clients, educate on merchandise, support omni-channel sales, and contribute to achieving boutique KPI goals while upholding the brand's values of inclusivity and elegance.

This role requires at least 3 years in luxury retail with superb communication, a flexible retail schedule including evenings and holidays, and proficiency with

Qualifications

• Minimum of 3 years of sales experience in luxury retail.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Greets and welcomes clients throughout all areas of the store.
• Connects with clients in a genuine and meaningful way.
• Provides clients advice and knowledge about merchandise and services.
• Makes every client interaction a personal and seamless experience.
• Exhibits behaviors that support client satisfaction and KPIs.
• Educates self and client on merchandise, events, promotions, policy and services.
• Recommends merchandise based on client needs and preferences.
• Promotes omni-channel approaches to selling.
• Takes returns and offers options based on client needs.
• Uses mobile devices and selling technology to expand business.

Skills

Luxury retail sales

Customer service

Communication

Flexibility in schedule

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Diptyque Paris in Miami is seeking a Brand Ambassador to deepen client relationships through product knowledge, personal engagement and luxury service. You will greet clients, educate on merchandise, support omni-channel sales, and contribute to achieving boutique KPI goals while upholding the brand's values of inclusivity and elegance.

This role requires at least 3 years in luxury retail with superb communication, a flexible retail schedule including evenings and holidays, and proficiency with