Luxury Boutique Store Manager — Elevate Customer Experience

L'Oréal; Short Hills (NJ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee discounts

Job summary

The Creed Boutique at L'Oréal in Short Hills, NJ seeks a General Manager to oversee daily operations, lead a high-performing team, and deliver a branded luxury customer experience. You will drive sales growth, manage scheduling, and ensure loss prevention and store readiness.

Ideal candidates have at least 3 years of luxury retail leadership, exceptional communication, and strong business acumen. This exempt role offers competitive salary, benefits, and employee discounts providing a path to

Qualifications

• Minimum 3 yrs. luxury retail leadership experience.
• Strong leadership and coaching abilities.
• Exceptional client service mindset and interpersonal skills.
• Excellent listening, presentation and organizational skills.
• Ability to analyze business and identify growth opportunities.

Responsibilities

• Lead a high performing, customer-service oriented team.
• Set targets and drive store productivity and profitability.
• Plan store schedule to meet peak business hours.
• Demonstrate knowledge of luxury retail trends.
• Communicate campaigns, launches and promotions to staff.
• Cascade brand messages and company communications.
• Build business through in-store events and networking.
• Ensure stock, cleanliness and proper merchandising.
• Enforce loss prevention and safety procedures.
• Recruit, select and onboard store staff; develop upcoming managers.

Skills

Leadership

Customer service

Communication

Organization

Business acumen

MS Office

Adaptability

Attention to detail

Tools

Shopify

HubSpot

Job description

The Creed Boutique at L'Oréal in Short Hills, NJ seeks a General Manager to oversee daily operations, lead a high-performing team, and deliver a branded luxury customer experience. You will drive sales growth, manage scheduling, and ensure loss prevention and store readiness.

Ideal candidates have at least 3 years of luxury retail leadership, exceptional communication, and strong business acumen. This exempt role offers competitive salary, benefits, and employee discounts providing a path to