Luxury Boutique Operations Leader

Halekulani Corp.; Honolulu, Northern (HI, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Halekulani Corp. seeks a Manager to oversee the daily operations of the Halekulani Boutique, Bakery Retail, and Halepuna Retail Corner, delivering exceptional luxury guest experiences while maintaining inventory integrity and brand presentation.

The role partners with the Boutique Director and external consultants to support merchandise strategy, assortment planning, and performance optimization, providing hands‑on leadership, training, and staff development.

Qualifications

• Minimum three (3) years retail sales and/or customer service experience.
• Minimum two (2) years managerial or supervisory experience.
• High school diploma or equivalent vocational training certificate.
• Any combination of education and experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position.

Responsibilities

• Oversees and directs daily operations of boutique, bakery retail, and retail corner to ensure service excellence.
• Support merchandise strategy, assortment planning, and performance optimization aligned with brand identity.
• Supervise, coach, and develop a high‑performing retail team and maintain inventory accuracy.
• Staffing, labor controls, loss prevention, and compliance with policies and standards.

Skills

Retail management

Leadership

Customer service

Merchandising

Vendor relations

Budgeting

POS systems

Inventory control

Education

High school diploma or equivalent

Tools

RetailPro POS

POS system

Microsoft Excel

Job description

Halekulani Corp. seeks a Manager to oversee the daily operations of the Halekulani Boutique, Bakery Retail, and Halepuna Retail Corner, delivering exceptional luxury guest experiences while maintaining inventory integrity and brand presentation.

The role partners with the Boutique Director and external consultants to support merchandise strategy, assortment planning, and performance optimization, providing hands‑on leadership, training, and staff development.