Luxury Boutique Lead & VIP Client Growth

Jaeger-LeCoultre; Costa Mesa (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days

Job summary

Jaeger-LeCoultre in Costa Mesa seeks an Assistant Boutique Manager to support the Boutique Manager in day‑to‑day operations, drive sales, and lead a high‑performing team. The role emphasizes delivering exceptional service while achieving targets, coaching staff, and maintaining brand standards across the shop floor.

You will manage scheduling, payroll, and commissions with attention to accuracy, coach on product knowledge, and develop client relationships, including VIPs.

Qualifications

• 5-7 years of management experience, preferably in luxury retail.
• Strong critical thinking and solution orientation.
• Excellent interpersonal and communication skills, with a team player mindset.
• Proficiency with MS Office; SAP experience is preferred.

Responsibilities

• Motivate and direct the boutique team to meet and exceed sales targets.
• Lead and coach staff; ensure excellent customer service and CRM engagement.
• Schedule and manage payroll, commissions, and staffing coverage.
• Monitor KPI performance and develop action plans to improve results.
• Ensure boutique operations, safety, and brand policies are followed.
• Represent continuity of business in the Boutique Manager's absence.

Skills

Management experience

Luxury retail

Critical thinking

Team player

Interpersonal skills

MS Office

SAP

Tools

SAP

MS Office

Job description

Jaeger-LeCoultre in Costa Mesa seeks an Assistant Boutique Manager to support the Boutique Manager in day‑to‑day operations, drive sales, and lead a high‑performing team. The role emphasizes delivering exceptional service while achieving targets, coaching staff, and maintaining brand standards across the shop floor.

You will manage scheduling, payroll, and commissions with attention to accuracy, coach on product knowledge, and develop client relationships, including VIPs.