Luxury Boutique Guest Experience Agent

CoralTree Hospitality Group; Park City (UT); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance options

Paid time off

Room discounts

401(k) plan

Career development opportunities

Job summary

CoralTree Hospitality is seeking a Guest Service Agent for its evolving Main & Sky property in Park City. You will be a visible ambassador, delivering elevated, personalized experiences from pre-arrival through departure.

Join a culture focused on transformation, brand elevation, and guest-centric service. The role offers an hourly wage of $25 with a start date target of November 15, 2026 and a commitment to luxury standards in a dynamic environment.

Qualifications

• Previous front desk or high-touch guest services experience.
• Polished, personalized service delivery.
• Strong verbal and written communication.

Responsibilities

• Welcome guests and owners with warmth and polished professionalism.
• Create seamless arrival and departure experiences.
• Anticipate guest needs and tailor service to preferences.
• Build genuine connections and provide informed local recommendations.
• Collaborate with other departments to resolve issues.
• Support the rebranding and new identity during transition.
• Maintain accurate guest information and check-in/out processes.
• Communicate preferences to relevant teams.

Skills

Front desk experience

Polished customer service

Verbal and written communication

Decision making under guidelines

Attention to detail

Adaptability to change

Initiative and independence

Flexible schedule

Tools

Hotel PMS systems

Job description

CoralTree Hospitality is seeking a Guest Service Agent for its evolving Main & Sky property in Park City. You will be a visible ambassador, delivering elevated, personalized experiences from pre-arrival through departure.

Join a culture focused on transformation, brand elevation, and guest-centric service. The role offers an hourly wage of $25 with a start date target of November 15, 2026 and a commitment to luxury standards in a dynamic environment.