Luxury Boutique Concierge - Client Experience Champion

Monique Lhuillier; New York (NY); Vor Ort; USD 42.000 - 48.000; Vollzeit

Zusammenfassung

Monique Lhuillier in New York's flagship boutique is seeking a Boutique Concierge Associate to greet clients and set the tone for every appointment. You will manage check-ins, direct foot traffic, and ensure seamless service in a luxury environment.

The role requires strong communication, a professional demeanor, and the ability to stand for long hours. A flexible schedule including evenings and weekends is expected to support peak business needs.

Qualifikationen

• 2 years in luxury retail or hospitality required.
• Strong verbal and written communication.
• Able to stand for long periods on sales floor.
• Flexible schedule including evenings and weekends.

Aufgaben

• Provide a warm, hospitable welcome to clients entering the boutique.
• Manage appointment check-in/out and scheduling.
• Record foot traffic and direct customers accordingly.
• Understand and help execute store operations, policies, and procedures.
• Develop in-depth understanding of Monique Lhuillier’s product offerings to confidently answer client questions.
• Assist in proper communication channels among team members.
• Help coordinate floor coverage to ensure clients are attended to promptly.

Kenntnisse

Luxury retail

Excellent communication

Professional demeanor

Brand ambassador

Team player

Flexible schedule

Multitasking

Stand for long hours

Ausbildung

Bachelor’s degree or equivalent

Jobbeschreibung

Monique Lhuillier in New York's flagship boutique is seeking a Boutique Concierge Associate to greet clients and set the tone for every appointment. You will manage check-ins, direct foot traffic, and ensure seamless service in a luxury environment.

The role requires strong communication, a professional demeanor, and the ability to stand for long hours. A flexible schedule including evenings and weekends is expected to support peak business needs.