Luxury Boutique Assistant: Elevate Client Experience

Cartier; Miami (FL); On-site; USD 33,062 - 34,440; Full time

Job summary

Cartier North America is seeking a Boutique Assistant in Miami Design District to support the client experience strategy with a hospitality-driven approach. You will assist with appointment prep, product presentation, and service delivery to create memorable luxury experiences.

Join a team focused on impeccable service, collaboration, and operational excellence. This role requires flexibility to work retail hours, including weekends, in a fast-paced luxury environment.

Qualifications

• Previous experience in luxury retail, service or hospitality is a plus.
• Excellent computer skills and use of technology.
• MS Office experience required; SAP knowledge preferred.

Responsibilities

• Build extraordinary client experiences through hospitality excellence.
• Assist boutique team front-of-house and back-of-house with client treatment and appointment prep.
• Support the flow of boutique traffic and manage the RDV booking tool and queue.
• Maintain stock and support daily operational needs in sales and hospitality areas.

Skills

Luxury retail experience

Customer service

Hospitality

Tools

MS Office

SAP

Job description

Cartier North America is seeking a Boutique Assistant in Miami Design District to support the client experience strategy with a hospitality-driven approach. You will assist with appointment prep, product presentation, and service delivery to create memorable luxury experiences.

Join a team focused on impeccable service, collaboration, and operational excellence. This role requires flexibility to work retail hours, including weekends, in a fast-paced luxury environment.