Luxury Bell Attendant & Guest Concierge

The Seagate Hotel, Golf & Beach Club, Autograph Collection; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

The Seagate Hotel, Golf & Beach Club, Autograph Collection in Miami seeks a courteous Bell Attendant to welcome guests, assist with luggage, and deliver flawless service from arrival to departure. You will greet guests warmly, provide directions, and coordinate with the front desk to ensure a seamless guest experience.

Responsibilities include assisting with luggage delivery and storage, maintaining lobby and storage areas, and communicating guest needs to colleagues with discretion and

Qualifications

• Previous experience in a customer service or hospitality role is preferred.

Responsibilities

• Maintain a flexible schedule and attend all required training and departmental sessions.
• Arrive promptly in a clean, pressed uniform for each shift.
• Perform assigned tasks promptly and efficiently as directed by management.
• Assist guests with luggage delivery, retrieval, and storage, providing claim tags for stored items.
• Greet guests in the lobby with warmth and care, assisting as needed.
• Escort guests to their rooms as directed by the front desk or concierge.
• Describe all hotel services and their respective times to guests.
• Maintain the cleanliness of the lobby and luggage storage room at all times.

Skills

Customer service

Hospitality

Communication

Multitasking

Judgment

Flexibility

Job description

The Seagate Hotel, Golf & Beach Club, Autograph Collection in Miami seeks a courteous Bell Attendant to welcome guests, assist with luggage, and deliver flawless service from arrival to departure. You will greet guests warmly, provide directions, and coordinate with the front desk to ensure a seamless guest experience.

Responsibilities include assisting with luggage delivery and storage, maintaining lobby and storage areas, and communicating guest needs to colleagues with discretion and