Luxury Bedding Store Lead — Sales & Customer Experience

Tempur Sealy International; Minnetonka (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Holiday hours

Sick leave

Medical and wellness programs

Disability and life insurance

401(k)

Employee purchase discounts

Job summary

Tempur Sealy is seeking a Sales Associate in Minnetonka to deliver exceptional customer service while selling Tempur-Pedic products. This role may support as part of management when the Store Manager is away, including opening/closing duties.

You will drive sales, uphold brand standards, and assist with merchandising and programs. The position requires 1–3 years of retail experience and a high school diploma in a fast-paced, luxury retail environment.

Qualifications

• High school diploma or equivalent.
• 1-3 years’ retail experience (or equivalent) with high-end luxury and/or custom products.
• Strong sales skills in a consultative environment.
• Demonstrated ability to lead, direct, and train others in a store setting.
• Skilled at current best practice retail methods, procedures, and standards.
• Demonstrated collaborator able to both lead and follow.
• Flexibility in work schedule reflecting the needs and patterns of store hours.
• Fluency with current retail software / computer systems.
• Must be able to stand for lengthy periods of time and occasionally lift items with or without assistance.

Responsibilities

• Assist in managing and maintaining responsibility for the overall performance of the store.
• Provide leadership in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy’s brand.
• Continue to perform all the Retail Sales Associate responsibilities at an exceptional level.
• Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team.
• Assist the store manager with merchandising, implementing company programs, and other needs.
• Solve problems within the sales team and direct larger issues to the Store Manager.
• Perform other duties as assigned.

Skills

Sales skills

Leadership

Customer service

Education

High school diploma or equivalent

Tools

Retail software / systems

Job description

Tempur Sealy is seeking a Sales Associate in Minnetonka to deliver exceptional customer service while selling Tempur-Pedic products. This role may support as part of management when the Store Manager is away, including opening/closing duties.

You will drive sales, uphold brand standards, and assist with merchandising and programs. The position requires 1–3 years of retail experience and a high school diploma in a fast-paced, luxury retail environment.