Luxury Beauty Store Lead

(MALIN+GOETZ); New York (NY); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan

Employee discount

Paid holidays

Job summary

MALIN+GOETZ is seeking a NoLita Sales Lead to oversee daily store operations and drive sales in NYC. You will support in-store customer sales, manage inventory, assist with marketing initiatives, and help grow the store's client base while guiding a team of retail specialists.

This role emphasizes entrepreneurial ownership, brand knowledge, and delivering a superior customer experience. The position is full-time and located in NoLita, NYC.

Qualifications

• 1 year of retail customer service experience in a client-focused environment (preferably in the beauty industry).
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Independent work ethic and time management skills.
• Ability to stand and move about the store more than 90% of scheduled shift.

Responsibilities

• Lead as an ambassador of the MALIN+GOETZ brand.
• Motivate and support staff and coach the team on the sales floor providing relevant and consistent feedback to improve store performance.
• Review sales performance with the Shop Manager and work with the team to deliver on or above budgeted sales.
• Reinforce store protocol within company policy and procedures with an emphasis on customer service.
• Foster a harmonious positive work environment and provide a safe and clean environment for our customers and associates.
• Assist in ensuring the team is well versed in the brand and has a thorough understanding of our products.
• Ensure all functions of the store are maintained to support a superior shopping experience.
• Communicate in a timely manner with Shop Manager when issues arise which may hamper store operations.
• Manage the cash register bank to assure proper mix of cash and change.
• Perform inventory counts to coordinate orders for stock with office in a responsible and timely manner.
• Cultivate relationships within the neighborhood for cross-promotional, marketing, and potential amenity opportunities.

Skills

Brand ambassador

Sales coaching

Customer service

Leadership

Tools

POS systems

Excel

Job description

MALIN+GOETZ is seeking a NoLita Sales Lead to oversee daily store operations and drive sales in NYC. You will support in-store customer sales, manage inventory, assist with marketing initiatives, and help grow the store's client base while guiding a team of retail specialists.

This role emphasizes entrepreneurial ownership, brand knowledge, and delivering a superior customer experience. The position is full-time and located in NoLita, NYC.