Luxury Beauty Advisor: In-Store & Digital Experience

Nordstrom, Inc.; Ohio; On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is hiring in the beauty department to create personalized experiences, engage customers, and maximize sales of luxury brands. The role emphasizes makeup applications, skincare analyses, and building a customer following both in-store and digitally.

The ideal candidate loves beauty trends, stays updated through brand trainings, and can manage appointments while driving sales and customer loyalty. A flexible schedule including evenings and weekends is required.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Passion for customer service and beaut

Excellent ability to connect with cust

Empathy and respect for all customers

Strong multitasking, organization, and

Drive to achieve sales goals

Flexible schedule including evenings &

Job description

Nordstrom, Inc. is hiring in the beauty department to create personalized experiences, engage customers, and maximize sales of luxury brands. The role emphasizes makeup applications, skincare analyses, and building a customer following both in-store and digitally.

The ideal candidate loves beauty trends, stays updated through brand trainings, and can manage appointments while driving sales and customer loyalty. A flexible schedule including evenings and weekends is required.