Luxury Banquet Manager: Lead Events & Guest Experience

Mauna Lani; Waimea/Kamuela (HI); On-site; USD 80,000 - 90,000; Full time

Job summary

Mauna Lani, part of the Auberge Collection, seeks a Banquet Manager to oversee the preparation and execution of all banquet functions on Hawaii's Kohala Coast. You will lead a high-energy team, ensure flawless service, and drive vibrant, stylish experiences for guests, aligning with the property’s luxury standards.

The successful candidate is energetic, well-organized, strategic, and front-facing, with an entrepreneurial spirit and a track record in luxury food & beverage leadership.

Qualifications

• Minimum 5 years experience in a similar Banquet role with supervisory duties.

Responsibilities

• Oversee banquet set-up, displays, and food service per event order.
• Collaborate with Events & Catering team to plan and detail events.
• Lead Banquet Event Order meetings and coordinate with event coordinators.
• Maintain high guest visibility, greet arrivals, and handle complaints to satisfaction.
• Conduct ongoing training to elevate banquet service knowledge.
• Participate in employee and community relations events.
• Lead daily team briefings.

Skills

Communication skills

Time management

Leadership

Tools

InfoGenesis POS

Google Suites

Job description

Mauna Lani, part of the Auberge Collection, seeks a Banquet Manager to oversee the preparation and execution of all banquet functions on Hawaii's Kohala Coast. You will lead a high-energy team, ensure flawless service, and drive vibrant, stylish experiences for guests, aligning with the property’s luxury standards.

The successful candidate is energetic, well-organized, strategic, and front-facing, with an entrepreneurial spirit and a track record in luxury food & beverage leadership.