Banquet Manager

Auberge; Waimea/Kamuela (HI); On-site; USD 80,000 - 90,000; Full time

Job summary

Mauna Lani Auberge Resorts LLC seeks a skilled Banquet Manager to oversee all banquet prep and execution. The ideal candidate is energetic, well-organized, strategic, and front-facing with an entrepreneurial spirit, capable of rallying the team to deliver vibrant, stylish service.

The role requires leading event coordination, training, and daily briefings while maintaining high guest satisfaction and community relations in a luxury hotel setting on the Island of Hawaii.

Qualifications

• Minimum of 5 years experience in a similar position with supervisory responsibilities.
• Strong attention to detail and clear communication skills.
• Developed time management skills and leadership in a luxury hotel setting.
• Experience with InfoGenesis point of sales system and Google Suites.
• Food Handlers certification and TB clearance required.

Responsibilities

• Ensure banquet set-up, displays, and service align with event orders.
• Collaborate with Events & Catering to plan and detail events.
• Lead meetings with event coordinators and BANQUET EVENT ORDER briefings.
• Maintain high guest visibility, greet arrivals, and address complaints to satisfaction.
• Conduct ongoing training sessions to improve banquet service knowledge.
• Participate in employee and community relations functions.
• Lead daily briefings.

Skills

communication skills

time management

attention to detail

leadership experience

customer service

Education

Food Handlers certification

Tools

InfoGenesis POS

Google Suites

Job description

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private bungalows, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary range for this position is $80k - $90k.

Join our team as Banquet Manager and become one of the authors of our story. As part of the Auberge family, you will be responsible for overseeing the preparation and execution of all banquet functions. The successful candidate is highly energetic, well-organized, strategic, and front-facing with an entrepreneurial spirit. We are looking for a leader who can rally the team and create vibrancy, style, and buzz with the product and service.

• Ensures banquet set-up, displays, food service, etc., are according to event order.
• Works closely with the Events & Catering team to plan and detail events.
• Play a key role in meetings with event coordinators and Banquet Event Order meetings.
• Maintains high visibility with guests, greets guests upon arrival, handles guest complaints to satisfaction.
• Conducts on-going training sessions with the team to increase their knowledge in banquet service.
• Participate in employee and community relations functions.
• Leads daily briefings.

Qualifications

• Minimum of 5 years experience in a similar position, in a related setting with supervisory responsibilities.
• Consistent attention to detail.
• Strong and clear communication skills.
• Developed time management skills. v Ju1m.
• Previous food and beverage leadership background in a luxury hotel setting.
• Experience with InfoGenesis point of sales system.
• Experience with Google Suites.
• Food Handlers certification.
• Valid Tuberculosis (TB) clearance is required for all Food & Beverage positions.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.