Luxury Automotive Service Advisor: High-Impact, Fast-Paced

Alloy Automotive Partners; Carrollton (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Qualifications

• Experience in automotive service or customer service.
• Strong communication and sales skills; able to negotiate.
• Thrives in fast-paced, customer-focused environments.
• Basic computer literacy and familiarity with auto-service software.
• Clear English communication, both written and spoken.
• Proven leadership and team management abilities.
• Customer relations, sales, and operational excellence focus.
• Valid U.S. driver’s license and insurability.

Responsibilities

• Guide customers through recommended repairs and services.
• Prepare accurate estimates with materials, labor, and parts.
• Explain provisions and exclusions of warranties and service plans.
• Coordinate parts, payments, and financing; obtain approvals.
• Maintain timely communication with customers and technicians.

Skills

Customer service

Sales

Communication

Leadership

Team management

English proficiency

Attention to detail

Computer skills

Tools

TekMetric

Store POS

Financing platforms

Parts ordering websites

Job description