Luxury Auto Service Lead - Shop Foreman

Mercedes-Benz of San Francisco; South San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan with company match

Paid time off and holiday pay

Professional development and training

Employee discounts on vehicles and and

Job summary

Mercedes-Benz of San Francisco is seeking an experienced Shop Foreman to lead our automotive service team. In this role, you will oversee daily shop operations, ensure high-quality vehicle repairs, and maintain a safe and efficient work environment.

You will collaborate with technicians, service advisors, and management to deliver exceptional customer service while upholding Mercedes-Benz standards of luxury and performance.

Qualifications

• Experience as Shop Foreman or similar supervisory role in automotive service.
• Strong knowledge of repair procedures, diagnostics, and tools.
• Familiarity with Mercedes-Benz vehicles and service standards is a plus.

Responsibilities

• Supervise and mentor the service and repair team to ensure efficient workflow and high-quality work.
• Coordinate scheduling and assignments to maximize productivity and minimize downtime.
• Maintain compliance with safety regulations and shop policies.
• Work with service advisors to communicate repair status, parts orders, and any technical issues.
• Evaluate technician performance and provide ongoing training and development.
• Manage shop inventory and tools to guarantee availability and proper maintenance.
• Handle customer concerns related to shop operations with professionalism and a solutions-oriented approach.
• Ensure all repairs meet manufacturer standards and warranty requirements.

Skills

Leadership

Communication

Prioritization

Mentoring

Customer service orientation

Tools

Diagnostics tools

Job description

Mercedes-Benz of San Francisco is seeking an experienced Shop Foreman to lead our automotive service team. In this role, you will oversee daily shop operations, ensure high-quality vehicle repairs, and maintain a safe and efficient work environment.

You will collaborate with technicians, service advisors, and management to deliver exceptional customer service while upholding Mercedes-Benz standards of luxury and performance.