Senior Tech Lead & Shop Foreman — Luxury Autos

Swickard Auto Group; San Rafael (CA); On-site; USD 144,000 - 240,000; Full time

Benefits offered by this job

Training & certifications

Insurance coverage

Paid time off

Career growth

Employee discounts

Job summary

Mercedes-Benz of Marin is seeking a senior technician to lead the service shop, merge hands-on diagnostic work with team leadership, and uphold Mercedes-Benz OEM standards. This Shop Foreman role emphasizes technical authority and developing the technicians around you in a high-end Marin County environment.

You will oversee workflow, guide complex repairs, mentor staff, and collaborate with service advisors while maintaining a top-tier guest experience and a safe, efficient shop.

Qualifications

• 5+ years of flat-rate technician experience with leadership.
• Mercedes-Benz or luxury European brand experience.
• Master technician certification or equivalent.

Responsibilities

• Oversee daily shop operations—managing technician workflow, repair order dispatch, bay assignments, and throughput.
• Serve as the technical authority in the shop—support technicians on complex diagnostics and ensure OEM standards are met.
• Perform hands-on diagnostic and repair work as needed while leading by example.
• Monitor technician productivity, efficiency, and quality with real-time coaching.
• Coordinate with service advisors on repair timelines, diagnostic findings, and technician capacity while keeping guest commitments.
• Support warranty documentation accuracy—review repair orders for labor operations and OEM compliance.
• Assist in recruitment, onboarding, and development of service technicians.
• Maintain a safe, organized, and professionally run shop environment.

Skills

Shop leadership

Mercedes-Benz experience

XENTRY/DAS proficiency

Diagnostic depth

Communication

Education

Master technician certification

Mercedes-Benz factory certifications

Tools

XENTRY/DAS diagnostics

Repair standards knowledge

Job description

Mercedes-Benz of Marin is seeking a senior technician to lead the service shop, merge hands-on diagnostic work with team leadership, and uphold Mercedes-Benz OEM standards. This Shop Foreman role emphasizes technical authority and developing the technicians around you in a high-end Marin County environment.

You will oversee workflow, guide complex repairs, mentor staff, and collaborate with service advisors while maintaining a top-tier guest experience and a safe, efficient shop.