Luxury Auto Service Advisor: High Earnings + Paid Training

Audi Ontario; Ontario (CA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Paid training

Medical, Dental, and Vision Insurance

401(k) Plan

Paid Time Off

Career advancement opportunities

Job summary

Audi Ontario in California is seeking a Service Advisor to provide exceptional customer service as the primary contact between customers and the service department. Responsibilities include greeting customers, diagnosing concerns, recommending maintenance, and ensuring smooth communication throughout the repair process. Previous experience in a similar role is preferred, ideally within luxury brands. The position offers a competitive salary range of $80,000 to $150,000 annually, plus benefits including paid training and medical insurance.

Qualifications

• Previous Service Advisor experience preferred, especially in luxury brands.
• Ability to work in a fast-paced, team-oriented environment.
• Valid California driver’s license with an acceptable driving record.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Document customer concerns accurately on repair orders.
• Provide explanations of recommended services, repairs, timelines, and costs.

Skills

Customer service skills

Communication skills

Organizational skills

Basic mechanical knowledge

Tools

Dealership management systems (CDK)

Job description

Audi Ontario in California is seeking a Service Advisor to provide exceptional customer service as the primary contact between customers and the service department. Responsibilities include greeting customers, diagnosing concerns, recommending maintenance, and ensuring smooth communication throughout the repair process. Previous experience in a similar role is preferred, ideally within luxury brands. The position offers a competitive salary range of $80,000 to $150,000 annually, plus benefits including paid training and medical insurance.