Luxury Auto Service Advisor

Sewell BMW of the Permian Basin; Midland (TX); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401K

Continued Education

Paid Time Off

Life Insurance

Short-term Disability

Job summary

The Sewell Family of Companies is seeking a Service Advisor for Sewell BMW of The Permian Basin. You will coordinate the service process, greet guests, schedule repairs, communicate estimates, and collaborate with technicians and management to deliver an exceptional guest experience.

Ideal candidates are detail-oriented, motivated and able to multitask in a fast-paced dealership environment. A valid driver's license and clean record are required, along with background and drug screening.

Qualifications

• Must be able to multitask and manage multiple customer interactions.
• Strong communication and organization skills are essential.
• Background and drug screening required.
• A valid driver’s license with acceptable driving record is required.

Responsibilities

• Greet guests in a prompt, courteous manner.
• Schedule appointments and manage the repair process in the dealership system.
• Explain repairs and estimates to customers and obtain approval.
• Coordinate with technicians and management to ensure timely completion and quality.
• Follow up on repair progress and communicate changes to customers as needed.
• Deliver vehicles and discuss charges or future maintenance with customers.

Skills

Multitasking

Customer service

Education

High school diploma or GED

Job description

The Sewell Family of Companies is seeking a Service Advisor for Sewell BMW of The Permian Basin. You will coordinate the service process, greet guests, schedule repairs, communicate estimates, and collaborate with technicians and management to deliver an exceptional guest experience.

Ideal candidates are detail-oriented, motivated and able to multitask in a fast-paced dealership environment. A valid driver's license and clean record are required, along with background and drug screening.