Luxury Auto Client Advisor | Sales & Customer Experience

Hendrick Automotive Group; Pleasanton (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

100% employer-paid medical and Rx

Dental & vision coverage

Disability & life insurance

401(k) with employer match

Flexible Spending Accounts

Paid vacation

Paid sick time

Personal Observance Day

Employee Assistance Program

Financial wellness coaching

Employee vehicle/parts/servicediscount

Paid holidays

Job summary

East Bay BMW in Pleasanton seeks a proactive BMW Client Advisor to greet customers, assess needs, and guide them through vehicle selections. You will demonstrate features and prepare accurate quotes, including taxes, trade-ins, and discounts, while handling paperwork for vehicle sales and delivery.

The role requires some sales or customer service experience, a valid driver’s license, and basic computer skills.

Qualifications

• High school diploma required.
• Automotive knowledge preferred.
• Valid driver’s license required.

Responsibilities

• Greet customers and assess vehicle needs.
• Explain features and demonstrate operation of vehicles.
• Prepare quotes including taxes and discounts.
• Complete paperwork for vehicle sales and financing.
• Arrange delivery and registration of vehicles.
• Maintain organized, clean, and safe work area.

Skills

Customer service

Communication

Microsoft Office

Interpersonal skills

Education

High School Diploma

Automotive knowledge

Valid Driver’s License

Tools

CRM software

Job description

East Bay BMW in Pleasanton seeks a proactive BMW Client Advisor to greet customers, assess needs, and guide them through vehicle selections. You will demonstrate features and prepare accurate quotes, including taxes, trade-ins, and discounts, while handling paperwork for vehicle sales and delivery.

The role requires some sales or customer service experience, a valid driver’s license, and basic computer skills.