Luxury Auto Boutique Concierge & Cashier

Bill Jacobs Motorsport Inc.; Naperville, Northern (IL, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

401K Plan

Generous PTO

Employee discounts

Wellness programs

Tuition reimbursement

Career growth opportunities

Free On-Site Health Coaching

On-Site Physician Assistant

Job summary

Bill Jacobs BMW MINI in Naperville, IL, is seeking a friendly Cashier/Receptionist for the Lifestyle Accessory Boutique to deliver outstanding guest service.

You will greet guests, direct them to their destinations, process parts and service transactions, balance cash and card payments, and ensure all keys and confidential materials are securely handled.

Join a team that values customers and growth, with comprehensive benefits and opportunities for advancement.

Qualifications

• Excellent listening and communication skills.
• Outgoing and positive demeanor.
• Keen attention-to-detail.
• Ability to multi-task.
• Professional personal appearance.
• Punctuality.
• High School diploma.

Responsibilities

• Greet guests and provide engaging assistance.
• Direct guests to desired locations and assist with inquiries.
• Process parts and service transactions accurately.
• Balance cash, checks, and credit transactions; secure payments.
• Ensure keys and confidential materials are safeguarded.

Skills

Listening

Communication

Outgoing demeanor

Attention to detail

Multi-tasking

Professional appearance

Punctuality

Education

High School diploma

Tools

CDK experience

Job description

Description

The Role at a Glance – Bill Jacobs BMW MINI Cashier/Receptionist

We are excited to add a Cashier/Receptionist in our Lifestyle Accessory Boutique to join our team. The Cashier/Receptionist ensures that each guest receives outstanding service by providing a guest-friendly environment which includes greeting and acknowledging every guest, maintaining exceptional communication standards, solid product knowledge, and a sincere desire to delight every guest. The ideal candidate will have a passion for being a team player and working in a fast-paced environment.

What you'll be doing

The Cashier/Receptionist is the first and last Bill Jacobs team member that our guests will encounter so customer service is the key. You will provide friendly and engaging support to our guests by greeting them with a smile, directing them to their desired location, and processing their parts and service transactions. In this role, you will balance cash, checks, and credit transactions accurately and ensure that all payments, keys, and confidential materials are secured.

What’s it like to work here?

At Bill Jacobs BMW MINI, we love what we do. We make meaningful contributions each and every day. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions.

We value the person, not just the employee. At Bill Jacobs, we want to see you grow personally in addition to professionally during your career with us.

What’s in it for YOU?

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

• 401K Plan with company contribution.
• Generous PTO.
• Employee discounts on vehicle purchases, parts, and service.
• Wellness programs for employees and family members.
• Interested in furthering your education? We have a generous tuition reimbursement program.
• Opportunity to further your career with a rapidly growing and successful dealer organization.
• Free On-Site Health Coaching: Take advantage of personalized wellness support from a certified health coach, including guidance on nutrition, fitness, lifestyle habits, and stress management.
• On-Site Physician Assistant: Convenient access to on-site care for minor health concerns, preventative services, and routine wellness support during the workday.

About the Company

The Bill Jacobs organization has grown into one of the most respected businesses in the Midwest. Today we have five new car franchise locations offering new models from BMW, MINI, Volkswagen, Jaguar, and Land Rover in Naperville and Hinsdale, Illinois. Current Automotive is our pre-owned electric vehicle dealership, located in Hinsdale. At Bill Jacobs, the cars bring you in and the experience brings you back.

Our employees are the driving force behind the success of the Bill Jacobs organization - one of Illinois' leading providers of luxury automotive products and extraordinary customer service.

Core Values

R - Respect

We believe in taking accountability for our words, actions, and results.

I - Integrity

We believe in honesty, transparency, and doing the right thing.

S - Social Responsibility

We believe in positive community involvement and a commitment to the greater good.

E - Excellence

We believe in raising the bar and challenging expectations to achieve a culture of continuous

improvement.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

What we’re looking for.

Must-haves:

• Excellent listening and communication skills.
• Outgoing and positive demeanor.
• Keen attention-to-detail.
• Ability to multi-task.
• Professional personal appearance.
• Punctuality.
• High School diploma.

Nice-to-haves:

• Dealership experience.
• CDK experience.