Luxury Auto BDR — Training, Growth & Benefits

Volvo Cars Princeton; Lawrenceville (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan

Paid time off and vacation

Short/Long Term Disability

Growth opportunities

Paid Training

Employee vehicle purchase plans

Health and wellness

Discounts on products and services

Job summary

Volvo Cars Princeton is looking for a customer service representative to enhance their client relations. You will provide product information, follow up with leads, and engage with customers via various platforms.

The ideal candidate should have a strong customer service background, especially in automotive, and be proficient in CRM software. Join Volvo Cars Princeton for comprehensive training and growth opportunities within the company!

Qualifications

• At least one previous role based in customer service experience.
• Experience using a CRM, preferably in the automotive industry.
• Valid driver's license.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone and live chat inquiries.
• Provide initial product information and direct customers to resources.
• Present financing options based on customer needs.
• Follow up with leads by phone, text and email.
• Utilize CRM tracking system daily.

Skills

Customer service experience

CRM software proficiency

Attention to detail

Strong computer skills

Positive and hardworking personality

Job description

Volvo Cars Princeton is looking for a customer service representative to enhance their client relations. You will provide product information, follow up with leads, and engage with customers via various platforms.

The ideal candidate should have a strong customer service background, especially in automotive, and be proficient in CRM software. Join Volvo Cars Princeton for comprehensive training and growth opportunities within the company!