Luxury Assistant Store Manager - Sales & Team Leadership

Tapestry, Inc.; Petaluma (CA); Sur place; USD 25 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision Insurance

401(k)

Résumé du poste

Coach in Petaluma, CA is seeking an Assistant Store Manager to partner with the Store Manager to drive sales, operations, and team development on the sales floor. You will lead by example, delivering exceptional customer experiences and upholding Coach’s service standards.

You will recruit and coach staff, oversee omni-channel activities, and ensure compliance with policies, safety, and visual merchandising.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Responsabilités

• Drive Sales & Strategy: support Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs.
• Deliver Exceptional Service: create an inclusive, high-energy environment and uphold Coach service standards.
• Lead & Develop Talent: recruit, onboard, and coach team members; build a strong talent pipeline.
• Execute Omni-Channel & Digital Engagement: support virtual shopping, clienteling, and data acquisition.
• Ensure Operational Excellence: oversee policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising.
• Collaborate & Communicate: share insights with district and corporate teams to drive cross-functional projects.

Connaissances

Leadership

Customer focus

Communication

Problem-solving

Conflict resolution

Microsoft Office

Retail systems

Omni-channel clienteling

Fast-paced environment

English proficiency

Outils

Retail software

Description du poste

Coach in Petaluma, CA is seeking an Assistant Store Manager to partner with the Store Manager to drive sales, operations, and team development on the sales floor. You will lead by example, delivering exceptional customer experiences and upholding Coach’s service standards.

You will recruit and coach staff, oversee omni-channel activities, and ensure compliance with policies, safety, and visual merchandising.