Luxury Apartment Concierge

RMS Companies; Hartford (CT); On-site; USD 26,139 - 37,229; Full time

Job summary

RMS Companies in Hartford, Connecticut is seeking a Luxury Apartment Concierge to enhance the living experience for residents. The concierge will create a welcoming atmosphere, oversee resident events, and conduct tours for prospective renters. Ideal candidates should possess hospitality experience, have an outgoing personality, and bring positive energy. This full-time role requires varying shifts including weekends and offers a pay rate of $23.00/hr plus a discretionary bonus.

Qualifications

• Hospitality experience preferred.
• Outgoing personality and positive energy.
• Willingness to learn and adapt.

Responsibilities

• Act as an ambassador for the building and RMS brand.
• Plan and host resident events.
• Give tours of the building and units to prospective renters.
• Monitor and communicate maintenance needs.

Skills

Hospitality experience

Outgoing personality

Positive energy

Organizational skills

Job description

The Luxury Apartment Concierge creates a welcoming atmosphere, assists residents, and provides tours for new prospects. This role enhances the luxury apartment experience by applying RMS Companies' hospitality expertise to create a hotel-like experience for renters. The Luxury Apartment Concierge reports to the Property Manager.

ROLE RESPONSIBILITIES

• Act as a professional, enthusiastic, and courteous ambassador of the building and RMS brand
• Plan and host resident events
• Give tours of the building and units to prospective renters – both walk-ins and appointments
• Work in coordination with leasing administrators in Headquarters office to secure leases and fill vacancies
• Assist and welcome residents moving into the building
• Monitor the building for maintenance needs and communicate to Maintenance Staff
• Monitor inbound email, social, and telephone inquiries and respond in a timely manner with the requested information – track and organize all information
• Work with the back-office staff on any payment issues
• Organize mail & packages
• Enforce community rules
• Establish partnerships and engage the local community
• Handle ad-hoc tasks as needed

ROLE REQUIREMENTS

• Hospitality experience preferred
• Outgoing personality
• Positive energy and willingness to learn
• Training will be provided
• This is a full-time position, and candidates will be required to work varying shifts 9am-6pm and/or 3pm-11pm including weekends.
• Pay rate: $23.00/hr + discretionary bonus