Luxury AM Host: Warm Welcome, Seamless Dining Experience

Fairmont Hotels & Resorts; Seattle (WA); On-site; USD 26,458 - 37,682; Full time

Benefits offered by this job

Hourly wage: $23.28

Employee travel program offering hotel

Parking/Commuting Discounts

Paid meal breaks with complimentary;员工

Medical, Dental, and Vision insurance

Academies learning programs

Career growth within property

Corporate Social Responsibility

Fun, elegant atmosphere

Job summary

The Fairmont Olympic Hotel in Seattle is seeking a Full Time AM Host for George Restaurant. You will be the first point of contact for guests, greeting with warmth and guiding them to an exceptional dining experience.

This role emphasizes teamwork, attention to detail, and a passion for hospitality. You will manage reservations, seat guests, and collaborate with service staff to ensure a smooth, welcoming atmosphere for every guest.

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.
• Must hold valid authorization to work in the USA.
• Food Handlers Card and MAST permit required.

Responsibilities

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant.
• Manage the reservation system, taking guest bookings and accurately recording details.
• Seat guests promptly and appropriately, considering special requests and preferences.
• Communicate with guests regarding wait times, menu information, and restaurant promotions.
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date.
• Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover.
• Monitor and manage the dining room flow, ensuring all guests receive attentive service.
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary.
• Assist with coordinating private dining events and special occasions.
• Adhere to all health and safety regulations and restaurant policies.
• Maintaining knowledge of all menu items, garnishes, contents and preparation methods.

Skills

Guest needs focus

Interpersonal skills

Under pressure

Teamwork

Job description

The Fairmont Olympic Hotel in Seattle is seeking a Full Time AM Host for George Restaurant. You will be the first point of contact for guests, greeting with warmth and guiding them to an exceptional dining experience.

This role emphasizes teamwork, attention to detail, and a passion for hospitality. You will manage reservations, seat guests, and collaborate with service staff to ensure a smooth, welcoming atmosphere for every guest.