Luxury Alterations Specialist

Neiman Marcus; Short Hills (NJ); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Employee discount

Career advancement opportunities

Job summary

Neiman Marcus is a leading luxury retailer seeking an Alterations Associate to produce high quality altered merchandise within established timeframes while delivering exceptional customer service.

Under the Alterations Manager, you will tailor a wide range of garments, press and finish items, maintain a safe work area, and contribute to building strong customer relationships. This is a full-time role with benefits and employee discount.

Qualifications

• Minimum 5 years seamstress/tailoring experience in high-end merchandise.
• Ability to tailor and press a wide range of garments.
• Strong technical background in specialty skills such as leather, knits, beading, fine tailoring is a plus.
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• Be open to learning and developing new skills and processes.
• High school graduate or equivalent preferred.

Responsibilities

• Model all Neiman Marcus Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Neiman Marcus policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed.

Skills

Seamstress experience

Tailoring abilities

Leather/knits/beading skills

Pressing and spotting

Alterations knowledge

Willingness to learn

High school diploma

Education

High school diploma or equivalent

Job description

Neiman Marcus is a leading luxury retailer seeking an Alterations Associate to produce high quality altered merchandise within established timeframes while delivering exceptional customer service.

Under the Alterations Manager, you will tailor a wide range of garments, press and finish items, maintain a safe work area, and contribute to building strong customer relationships. This is a full-time role with benefits and employee discount.