Luxury Aesthetic Concierge

Aya; Decatur (GA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

AYA Skin is seeking an Aesthetic Associate to welcome clients, manage inquiries, and craft a luxury experience in our Decatur clinic. You will handle check-ins/outs, schedule appointments, secure follow-ups, and guide guests through our signature offerings with poise and discretion.

In this fast-paced role, you’ll build lasting relationships, convert inquiries to consultations, maintain precise client records, and support marketing initiatives to uphold the elevated standard of our medical spa.

Qualifications

• 2+ years in sales/host role in luxury/high-touch service.
• Experience in medical spa, beauty, or wellness preferred.
• Proven track record of delivering exceptional service and meeting goals.

Responsibilities

• WELCOME clients warmly; create a refined first impression.
• Manage check-in/check-out, paperwork, payments, and scheduling.
• Convert inquiries into appointments with a high-touch approach.
• Maintain accurate client records and support marketing efforts.
• Support providers and ensure a smooth, luxury client journey.

Skills

Excellent communication

Consultative selling

Product knowledge

Organization

Scheduling software

Customer service

Education

High school diploma or equivalent

Bachelor's or Associate degree preferred

Tools

Spa management software

Job description

AYA Skin is seeking an Aesthetic Associate to welcome clients, manage inquiries, and craft a luxury experience in our Decatur clinic. You will handle check-ins/outs, schedule appointments, secure follow-ups, and guide guests through our signature offerings with poise and discretion.

In this fast-paced role, you’ll build lasting relationships, convert inquiries to consultations, maintain precise client records, and support marketing initiatives to uphold the elevated standard of our medical spa.