Luxury Aesthetic Care Coordinator

Schmidt Facial Plastic Surgery; Englewood (CO); On-site; USD 100,000 - 125,000; Full time

Job summary

Schmidt Facial Plastic Surgery in Denver, CO seeks a Patient Care Coordinator to manage the complete patient journey from inquiry through consultation, treatment booking, and post-operative care. The role emphasizes revenue generation through persistent outreach, relationship-building, and strategic communication with a focus on a premium patient experience.

Ideal candidates have 2-5+ years in high-touch sales or client coordination, a background in luxury services or medical aesthetics is a

Qualifications

• 2-5+ years in high-touch sales, relationship management, or client coordination.
• Experience in luxury hospitality, high-end retail, or medical aesthetics is a plus.
• Ability to build trust, influence decisions, and convert prospects.
• Willingness to learn and follow established processes.
• Excellent written and verbal communication with polished grammar.

Responsibilities

• Nurture prospect database through persistent, multi-touch outreach.
• Contact up to 100 patients daily while maintaining quality and service.
• Convert prospects to consultations and consultations to booked treatment.
• Follow up over weeks (8+ weeks) with multiple touchpoints via phone/email/text.
• Coordinate patient care and develop referral relationships.

Skills

Relationship management

Prospect nurturing

Communication skills

Sales

Patient coordination

Tools

CRM software

EMR systems

Job description

Schmidt Facial Plastic Surgery in Denver, CO seeks a Patient Care Coordinator to manage the complete patient journey from inquiry through consultation, treatment booking, and post-operative care. The role emphasizes revenue generation through persistent outreach, relationship-building, and strategic communication with a focus on a premium patient experience.

Ideal candidates have 2-5+ years in high-touch sales or client coordination, a background in luxury services or medical aesthetics is a