Lux Spa Experience Concierge

Crescent Hotels & Resorts; Horseshoe Bay (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with employer match

Paid Time Off and holidays

Weekly meal subsidies

Access to resort amenities

Employee rates at Crescent Hotels & Resorts

Job summary

Crescent Hotels & Resorts is seeking a Spa Guest Experience Concierge at Horseshoe Bay Resort to create a seamless guest experience. You will manage reception operations, appointment scheduling, and assure guests receive a warm welcome and efficient service.

The ideal candidate will have strong customer service and communication skills, with the ability to thrive in a fast-paced environment. The role also offers full-time benefits including medical, dental, vision insurance, and weekly meal subsidies.

Qualifications

• Customer service experience is crucial for managing guest interactions.
• Strong communication skills for effective guest engagement.
• Basic computer skills needed for appointment scheduling.

Responsibilities

• Welcome guests and ensure efficient check-in and check-out.
• Schedule, adjust, and cancel appointments accurately.
• Conduct facility tours and assist with guest inquiries.

Skills

Customer service experience

Strong communication and phone skills

Basic computer and math skills

Service-oriented with attention to detail

Education

High school diploma or equivalent

Some college (preferred)

Job description

Crescent Hotels & Resorts is seeking a Spa Guest Experience Concierge at Horseshoe Bay Resort to create a seamless guest experience. You will manage reception operations, appointment scheduling, and assure guests receive a warm welcome and efficient service.

The ideal candidate will have strong customer service and communication skills, with the ability to thrive in a fast-paced environment. The role also offers full-time benefits including medical, dental, vision insurance, and weekly meal subsidies.