Lakeside Spa Guest Experience Concierge

Horseshoe Bay Resort; Horseshoe Bay (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly meal subsidies

Access to resort amenities

Discounts on retail and dining

Professional development opportunities

Job summary

Horseshoe Bay Resort is seeking a Spa Guest Experience Concierge responsible for delivering outstanding service at Bayside Spa & Fitness. This role includes managing reception operations, scheduling appointments, and assisting with retail support.

Ideal candidates will have customer service experience and strong communication skills. Benefits include medical insurance, 401(k) matching, and access to resort amenities.

Qualifications

• 1 year of customer service experience in hospitality, spa, fitness, or retail environments.
• Ability to manage guest interactions and schedule appointments.
• Strong attention to detail and service orientation.

Responsibilities

• Open and close spa and fitness facilities.
• Welcome guests and ensure efficient check-in and check-out.
• Schedule, adjust, and cancel appointments accurately.

Skills

Customer service experience

Strong communication and phone skills

Attention to detail

Basic computer skills

Service-oriented

Education

High school diploma or equivalent

Some college

Job description

Horseshoe Bay Resort is seeking a Spa Guest Experience Concierge responsible for delivering outstanding service at Bayside Spa & Fitness. This role includes managing reception operations, scheduling appointments, and assisting with retail support.

Ideal candidates will have customer service experience and strong communication skills. Benefits include medical insurance, 401(k) matching, and access to resort amenities.