Lux Spa Concierge — Elevate Guest Experiences

Hilton; Atlanta (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Go Hilton travel program

Employee stock purchase program (ESPP)

Paid parental leave

Caregiving concierge services

Crisis concierge support

Employee mental health resources

Generous PTO

Health & welfare benefits

Job summary

Waldorf Astoria Atlanta Buckhead is seeking a Spa Concierge to join the Spa team at this Forbes 4-Star and AAA 4-Diamond property in Buckhead, Atlanta. You will welcome guests, assist with registrations, and help ensure seamless spa operations while embodying Hilton's hospitality values.

You will handle scheduling, answer inquiries, and provide administrative support, delivering warmth and light that defines our guest experience.

Qualifications

• A passion for spreading the light and warmth of Hospitality, acting with Integrity.
• Inspiring others through Leadership and teamwork.
• Ownership, accountability, and focus on the Now with urgency.

Responsibilities

• Welcome and assist guests: greet guests entering the spa and assist with check‑in and registration.
• Support guest scheduling: answer phones/emails, manage reservations, handle inquiries.
• Provide administrative support: data entry, filing, mail, notes, typing correspondence, and assisting spa managers.

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Now

Job description

Waldorf Astoria Atlanta Buckhead is seeking a Spa Concierge to join the Spa team at this Forbes 4-Star and AAA 4-Diamond property in Buckhead, Atlanta. You will welcome guests, assist with registrations, and help ensure seamless spa operations while embodying Hilton's hospitality values.

You will handle scheduling, answer inquiries, and provide administrative support, delivering warmth and light that defines our guest experience.